Welcome to ServiceMaster Restore of Kingston

How can ServiceMaster Restore help?

Our expert technicians are trained to clean first to break organic loads and remove gross soiling. Then they sanitize or disinfect as appropriate.

When we do this, we follow the guidelines set in place by health professionals such as WHO and Health Canada. There are many methods of disinfection and you can be assured that your technician is trained to do each in the recommended manner. Our technicians also use appropriate PPE (Personal Protective Equipment) with your security and privacy in consideration.

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What is the difference between mold and mildew?

Mildew is a surface fungus that easily develops on cardboard, books and even fabrics. Mildew usually grows in a flat pattern and may appear powdery. Mildew usually starts out white and may later turn to yellow, brown or black. It can usually be treated with a store-bought cleaner and scrub brush. Mold is usually fuzzy in appearance and can be many different colours including white, yellow, blue, green, brown, gray and black. Mold will cause structural damage to your home and can cause numerous health issues.

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Who is responsible for paying for the service?

As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.

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